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AVG Family Safety for iPhone, iPad and iPod touch

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Overview

What is AVG Family Safety® for iPhone®, iPad® and iPod touch®?

The AVG Family Safety® app is a free, secure, family-friendly mobile web browser, which helps protect your children from inappropriate websites, while also protecting your whole family from scam, fraud, phishing and potentially malicious online content. In addition, we’ve added AVG Do Not Track, which helps you identify which websites are collecting data on your online activities and gives you the choice whether to allow it.

The AVG Family Safety® mobile application is based on the protection offered by AVG Family Safety® software and on AVG LinkScanner® technology and the new AVG Do Not Track feature.

The browser comes on top of the built-in mobile security provided by Apple® and is compatible with iPhone®, iPad® and iPod touch®.

What are the key benefits of using AVG Family Safety® browser?

The benefits of using the AVG Family Safety® mobile browser include the following:

  • Only visit safe websites. Websites that contain malicious contents will be blocked based on data provided by AVG LinkScanner® technology. You will be notified on suspicious websites and access to them will be prevented.
  • Your children are kept safe from accessing inappropriate content on mobile devices. Websites that are deemed inappropriate based on AVG Family Safety® account and profiles will be blocked with the category displayed on the screen.
  • You will be notified when visiting web sites using trackers in order to enable you to block them.

System Requirements

What are the minimum system requirements for installing and running AVG Family Safety®?

To install and run AVG Family Safety®, you need an iPhone, an iPad or an iPod touch running iOS® version 4.3 or higher.

Download & Installation

Where can I download AVG Family Safety®?

You can download AVG Family Safety® from the Apple App Store:

  1. Launch the App Store on your mobile device.
  2. On the App Store, search for the term AVG Family Safety®.
  3. On the search results screen, click on the AVG Family Safety® icon.
  4. Follow the instructions on the screen to complete the download process.

Safari® is my default browser. Does AVG Family Safety® automatically replace it?

AVG Family Safety® is an alternative browser to Safari and it does not automatically replace Safari. However, by making AVG Family Safety® your default browser (instead of Safari), you can enjoy an enhanced set of security features that are not offered by Safari.

How do I ensure that I surf the web exclusively with Family Safety®?

Since Safari cannot be uninstalled, you need to restrict its use by taking the following steps:

  1. Click on Settings - General - Restrictions.
  2. On the Restrictions screen, click on Enable Restrictions.
  3. Set a Restrictions Passcode to enable restrictions.
  4. After restrictions are enabled, drag the slider next to Safari to OFF.
Disable Safari

Note:
Make sure to open web links, such as those in text messages, IM chat messages, emails and links within apps, by copying and pasting them into AVG Family Safety.

If another browser is your default browser:

First, you need to uninstall all other browsers. Afterwards, you need to restrict future installation of apps by taking the following steps:

  1. Click on Settings - General - Restrictions.
  2. On the Restrictions screen, click on Enable Restrictions.
  3. Set a Restrictions Passcode to enable restrictions.
  4. After restrictions are enabled, drag the slider next to Installing Apps to OFF.
Disable installation

What languages are supported by AVG Family Safety® for iOS?

AVG Family Safety® for iOS currently supports 5 different languages: English (default), Spanish, Czech, Italian and French.

Value-added Features

Do I need an AVG Family Safety® PC account to use AVG Family Safety® on my mobile device?

It is not necessary to have an AVG Family Safety® account in order to use AVG Family Safety® on your mobile device.

However, if you do not have an account, note that the mobile offering is only able to block the following web filtering categories:

  • Malware
  • Pornography

To enjoy the added benefits of full protection offered by the AVG Family Safety® mobile app, it is recommended to purchase AVG Family Safety® PC software and create an account.

I already have an AVG Family Safety® PC account. How can I improve the protection offered by the AVG Family Safety® mobile app?

Using your AVG Family Safety® PC account, you will be able to set up unique and more sophisticated security profiles and apply them to specific mobile devices in your household.

When you open AVG Family Safety® for mobile on one of these devices, you will be prompted to supply your AVG Family Safety® PC account credentials (this is a one-time requirement - you will not be prompted to enter your credentials again).

After you enter your credentials, AVG Family Safety® mobile web browser will follow the restrictions and limitations you defined in the profile assigned to this device.

How do I create an AVG Family Safety® PC account?

To create an AVG Family Safety account, go to https://familysafety.avg.com/ww-en/family-safety-login, click on Create Account and follow the instructions on the screen.

Are all AVG Family Safety® features supported on AVG Family Safety® for iOS? Most of AVG Family Safety® features are supported on AVG Family Safety® for iOS. However, the following security setting is not supported at present:

 

  • Options - File extension blocking

What is AVG Do Not Track?

Do Not Track lets you decide not to be tracked by some websites, applications and advertising networks.

AVG Do Not Track helps you identify websites that are collecting data about your online activities. An icon in your browser shows the websites or advertisers collecting data on your activity and gives you the choice to allow it or not.

For additional information see AVG Do Not Track.

How do I know that Do Not Track is working?

The Do Not Track feature is enabled by default. You can see the “Eye” icon on the browser toolbar.
DoNotTrack

How do I know when a tracker is detected?

Upon detecting a tracker, a number will appear in the “Eye” icon telling you how many trackers were detected on the web site.
iOS tracker count

How can I learn which trackers were detected?

Tap the “Eye” icon and the trackers list will open.
iOS tracker list

How can I get more detailed information on each detected tracker?

From the list of trackers, tap on the tracker name to get full view of the tracker activity.
iOS tracker info

What action can I take regarding a detected tracker?

By dragging the slider next to Block tracking to ON/OFF, you can either allow or block the tracker activity.

NOTE: You will need to re-launch the app after changing the settings in order for the Block Tracking setting changes to be applied.
iOS tracker actions

Does the Do Not Track feature come with a built-in default policy?

Yes. You can see the Do Not Track default policy from the app menu - Settings - Tracker settings.

Note that changing the tracker setting requires re-launching the app.

Help & Support

What support is available for AVG Family Safety® for mobile devices?

All users are welcome to read our FAQ section which is constantly being updated with new questions and answers.

If you encountered a technical issue or if you have a question regarding AVG Family Safety®, please email us at ios-support@avg.com and we will be happy to assist you.

Where can I read the AVG Family Safety® privacy policy statement?

To read our privacy policy statement, please click here.

Where can I read the AVG Family Safety® terms of service?

To read our terms of service, please click here.


Apple®, Safari®, iPhone®, iPad®, and iPod touch® are trademarks of Apple, Inc. registered in the United States and in other countries. iOS® is a registered trademark of Cisco, Inc. and licensed to Apple, Inc.

 
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